Finding a good property manager is tough, and from what I hear through colleagues also investing, is getting tougher by the day! Finding a great property manager is near on impossible so I felt compelled to share my experiences with Elevate Rental Management.
For a start, they manage my entire residential portfolio. At one stage, this meant properties from Dianella, North Beach and North Perth down to Como. For me anyway, they weren’t pushing to just focus on one suburb or a group of surrounding suburbs.
This has allowed me to have a single property manager responsible for my entire portfolio.
Secondly, they were happy to work entirely via e-mail. I travel extensively (200 days overseas during 2012) so needed someone I could both trust completely, but someone that would communicate via e-mail and wasn’t afraid to escalate via SMS or phone calls if I wasn’t getting back to them.
It’s ironic, but Elevate has that fantastic way of managing me just as well as they manage my properties. They don’t just assume the ball is in my court – over anything – but regularly and consistently follow up.
Elevate has a great book of clients looking for rental properties and I have never been without a tenant for more than a week. In most cases they have had a new tenant approved and in within three days of the last tenant vacating.
This wasn’t just a once-off fortune – they have been doing the same for 6-8 properties over the past seven years. They get great clients and really strong rental returns. Their process for providing detailed and accurate information regarding the rental market in various suburbs has guided my purchase decisions over time as I was growing my investment.
Recently I have been exiting the residential property market and Elevate has also assisted greatly this process too! They keep all the information I need on file for the sale process (RCD and smoke detector certificates etc…) and have helped greatly with communication strategies to tenants whilst houses are being advertised, so that the tenants both know what is going on and also so they feel comfortable with the advertising and home opening process.
I have had some terrible and frustrating experiences with property managers over the years but when I found Elevate I set about moving all my properties to their management and there they stayed until sold. I would have absolutely no hassles recommending Elevate and would not consider going anywhere else should I get back into the residential property market at any point. Brad has my details if you want more information regarding any of the above
This is is a message just to confirm that We will not renew our lease with Elevate because We are leaving Perth and moving to Melbourne.
It has been a pleasure to live here and dealing with you and all the Elevate staff. We really appreciate all the good work and attention dedicated to us during this time.
We wish you all the best, both in your personal and professional achievements!
Marcio & Marcio
Heading for Perth now, so a quick minute to say a big thank you for all your work this year with my three properties. It really is most appreciated.
So…… Happy Christmas and enjoy a relaxing break. You deserve it.
Take care Jan
I have had Elevate Rental Management looking after my house in Perth as rental property for the last 18 months. I have always been impressed with Brad Howard and his company as they fully understand customer service. I have been a landlord for the past 25 years and have other properties in Kalgoorlie; Brad has no office there but rest assured if he did he would have all of my business.
I engaged the services of Brad Howard and his team at Elevate Rental Management in 2007 prior to moving to Melbourne.
Since 2007, the high quality professional service has gone from strength to strength. From sourcing reputable tenants, right through to the thorough and regular property inspection reports, I feel confident that my investment property is in good hands. I also regularly access Brad’s knowledge of the Perth property market and value his considered opinions. His perspectives are as a fellow investor.
Without hesitation, I recommend the services of Brad Howard and his Elevate team to any investor in the Perth property market.